"Very direct advice and very good practical examples"

A. K.

Confident telephone conversations

A senior Executive could speak English well face to face but found telephoning extremely difficult. We built the course around this so that by the end of the course, he was able to phone without fear.

The course was built around learning a number of set phrases which were also placed on his computer so he could glance at them if necessary. However the really important part was the real life practice which included running a teleconference, using two teachers and the student. Feedback from both teachers included both comments on good language used and suggestions on areas for further improvement.